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On-Line Customer Service |> Product Guarantees

DOCTOR-INK 100% SATISFACTION GUARANTEE

EVERY CARTRIDGE we sell at Doctor-Ink is backed by our Money Back Guarantees.
60 Day Risk Free Guarantee:
If you are not completely satisfied with the performance of our products, FOR ANY REASON, you may return the cartridge(s) within 60 Days of purchase for replacement or refund. Simply call or e-mail to get a return authorization number and we’ll make it right. Please check out our Return Policy.
One-Year Quality Assurance Guarantee:

In addition to our 60-day risk free guarantee we also have a one-year quality assurance guarantee. This guarantee allows you to return any product for a replacement for up to one full-year. Call our toll free (877) 799-4779 or e-mail to get a return authorization number and we’ll make it right. Please check out our Return Policy.

Return Authorization ('RA') number:

Note: A Return Authorization ('RA') number is required
before returning an order to our warehouse for any reason.

 
REASON FOR RETURN
METHOD OF RETURN
Ordered Incorrectly
Replace for correct product w/o shipping label
Received incorrectly
Replace for correct product w/ shipping label
Defective product
Resend product w/ shipping label
 
 
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